If you have an enquiry please do not hesitate to email us or fill in the form below.

Customer Care & General Enquiries

office@vividvalour.com 

For questions about orders, shipping & returns, account help and products, chat to our virtual assistant or fill out the contact form below.

Please indicate your order number and email address for all questions related to orders, shipping & returns.

To register a return please send us the order number with the reason of your return and we will get back to you with instructions.

Our Customer Care team are available for support Monday - Friday from 9am to 5pm CET.

Please note response times are up to 48 hours in this busy period.